Terms of service
These terms apply when you use Stampy (stampy.ae), as a shop owner, a staff member or a customer with a loyalty card. By using Stampy, you agree to them.
1. What Stampy does
Stampy lets shops create digital loyalty cards, record customer visits and give rewards. Customers get a card by scanning a shop's counter QR, without creating an account.
2. Price
Stampy is free during our launch period. We may introduce paid plans later. We'll tell shop owners at least 30 days before any charge starts, and nobody will be charged without agreeing to it first.
3. Shops' responsibilities
- Rewards are the shop's own promise. Each shop sets its rewards, honours them, and is responsible for any changes it makes. Stampy provides the tool and is not a party to that promise.
- Give accurate information, and keep your password and your staff's PINs private. Pause or remove staff who no longer work for you.
- Upload only logos and text you have the right to use, and nothing misleading, offensive or unlawful.
- Record only real visits and purchases.
4. Customers
- Your card is free. Each shop decides its rewards and may change or end its program.
- Keep your recovery code safe. Without it, we can't restore a lost card, because we don't know who you are.
- Cards are for personal use. Shops may refuse rewards earned unfairly.
5. Fair use
Don't misuse Stampy. That includes faking scans, guessing codes or PINs, copying data automatically, overloading the service, or trying to reach another shop's data. We may suspend accounts that do.
6. Availability
We work to keep Stampy running smoothly and securely, but we can't promise it will always be available or free of errors. To the extent the law allows, Stampy is provided "as is", and we are not liable for indirect losses or for rewards a shop chooses to give or refuse.
7. Ending your account
Owners can stop using Stampy at any time and ask us to delete their shop's data. We may close accounts that break these terms.
8. Law
These terms are governed by the laws of the United Arab Emirates.
9. Contact
hello@stampy.ae for general questions, support@stampy.ae for help with your account.